1. Definitions
1.1. "Company" refers to SH Detail Design. 
1.2. "Client" refers to the individual or entity that engages the Company for services. 
1.3. "Services" refers to the construction, renovation, and related activities provided by the Company. 
1.4. "Contract" refers to the agreement between the Company and the Client for the provision of Services, including these terms and conditions and any other documents incorporated by reference. 
1.5. "Estimate" refers to the document provided by the Company outlining the scope of work and associated costs for the Services.

​​

​

​2. Scope of Work
2.1. The Company agrees to provide the Services as outlined in the Estimate. 
2.2. Any changes or additions to the Scope of Work must be agreed upon in writing by both parties, and all costs agreed in writing before additional works can commence.

​

​

​3. Payment Terms
3.1. All fees (net) under £20,000.00 are subject to our pro-forma terms. This includes, but is not limited to, coordination, site visits, meetings (Teams or telephone calls), design, fabrication, and installation. A payment of 50% of the total fee must be made before any work can begin. The remaining 50% of the fee will be due once the works are completed on-site and must be paid within 30 days in line with the Construction Act. 
3.2. All contracts over £30,000.00 will require stage payments, to be agreed upon before works can begin. 3.2.1. Should the Client request a Design only service, the Terms in 3.1 are applicable, but the final payment will be due once the drawings have been issued. 
3.3. The Client agrees to pay the Company the fees specified in the Contract. 
3.4. Payment shall be made according to the schedule outlined in the Contract. 
3.5. Late payments may incur interest charges as specified in the Contract. 
3.6. The Company reserves the right to suspend work if payments are not received as agreed.


4. Insolvency and Remedies for Non-Payment
In the event of a failure to pay any amount due to Us by the deadline for payment, Insolvency, or a material change in the Client’s constitution or a material breach of this Agreement, We reserve the right to do any or all of the following, without prejudice to any other remedy at Our disposal and regardless of whether the Client is a business or a consumer:
4.1. Register the debt with one or more credit reference agencies, without liability on our part, which may affect the Client’s credit rating and adversely affect its business. 
4.2. Impose interest of 2% per month (24% per annum) on any overdue amount. 
4.3. Impose the following late payment fees: (a) for a debt less than £1000, the sum of £40; (b) for a debt of £1000 or more, but less than £10,000, the sum of £70; and (c) for a debt of £10,000 or more, the sum of £100. 
4.4. Appoint a debt recovery agency to recover any amount due to Us and charge the Client the costs of such recovery amounting to 10% of the amount due, which the Client hereby acknowledges to be reasonable for the purposes hereof and under the Late Payment of Commercial Debts (Interest) Act 1998, as amended, if applicable. 
4.5. Levy a charge of £50 for any dishonoured cheque or defaulted instalment payment to cover debt recovery, administration, and bank fees. 
4.6. Terminate the Agreement.​

​

​

5. Non-Refundable Deposits for Bespoke Items
5.1. The Client acknowledges that any deposits paid for bespoke items are non-refundable. Bespoke items are specifically made to order and cannot be resold or repurposed. As such, once the deposit is paid and the order is confirmed, the Client is committed to the purchase and the deposit will not be refunded under any circumstances. 
5.2. Unless the Client specifically requests structural calculations, all bespoke items will be detailed in line with best practice and based upon our experience and industry norms. A drawing will be produced which the Client should approve before manufacture can begin. The Client must confirm all material specifications and any finishes noted. Once the goods have been collected / delivered and signed for no refunds can be entertained without exception.

​

​

6. Timeline
6.1. The Company will complete the Services within the timeframe specified in the Contract. 6.2. The Company is not liable for delays caused by factors beyond its control, including but not limited to inclement weather, labour disputes, or supply chain disruptions.

​

​​

7. Materials and Workmanship
7.1. The Company will use materials and workmanship of a standard that is consistent with industry norms. 
7.2. Any warranties on materials are limited to those provided by the manufacturer.

​​​

​

8. Site Access and Conditions
8.1. The Client shall provide the Company with access to the site as necessary to perform the Services. 
8.2. The Client shall ensure that the site conditions are safe and comply with all applicable laws and regulations.​​

​​​

​

9. Health and Safety
9.1. The Company will comply with all health and safety regulations applicable to the Services. 
9.2. The Client agrees to inform the Company of any known hazards or safety concerns related to the site.

​

​

10. Liability and Insurance
10.1. The Company will maintain insurance coverage as required by law. 
10.2. The Company's liability for any claims arising out of or related to the Contract shall be limited to the amount of the fees paid by the Client.​​​ 

​​

​

​11. Termination
11.1. Either party may terminate the Contract for cause if the other party fails to cure a material breach within a specified period after receiving written notice. 
11.2. The Client may terminate the Contract for convenience by providing written notice and compensating the Company for all Services performed and costs incurred up to the termination date.​

​​

​

12. Dispute Resolution
12.1. Any disputes arising out of or related to the Contract shall be resolved through negotiation between the parties. 
12.2. If the parties cannot resolve the dispute through negotiation, they agree to submit the dispute to mediation before resorting to litigation.

​

​

13. Governing Law
13.1. The Contract shall be governed by and construed in accordance with the laws of United Kingdom.

​

​

14. Set-off and Withholding
14.1. The Client may not set-off any amounts payable or deemed payable by the Company for whatever reason against any amounts due to the Company hereunder, unless the Company expressly agrees to such set-off in writing. 
14.2. The Client may not withhold payment of any amounts due to the Company hereunder for any reason.

​

​

15. Miscellaneous
15.1. Any amendments to the Contract must be in writing and signed by both parties. 
15.2. If any provision of the Contract is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. 
15.3. The Contract constitutes the entire agreement between the parties and supersedes all prior agreements and understandings, whether written or oral.

​

​

16. Notices
16.1. All notices required or permitted under the Contract shall be in writing and delivered to the respective parties at the addresses specified in the Contract.